Recently, I spent some time at a rehearsal for a musical. For those who don’t know rehearsal rooms are private intimate spaces where the director and actors can create the show. They were working on a big chorus number with a sizable cast. There were a fair number of people in the room. So I sat quietly in my chair, trying not to get in the way.
What struck me about this experience, was how welcoming everyone was to me. I was sitting near the piano and the music director introduced himself to me. At a break the director came over and said hello, and then another producer, and one of the actresses and so on.
With each hello and with each smile I became more invested in what they were doing and that they succeed. It also helped that the energy in the room was fantastic.
Now, I contrast with my experience a week earlier trying to buy tickets at the box office of a different new Broadway musical. The gruff rude experience – as if they were doing me a favor selling the tickets – left me not buying any tickets and with an unpleasant feeling about the show.
So the question to you is this, with my limited theatre ticket budget – which show’s tickets will I be buying? Both shows need my money to recoup.
My point is – a simple “Hello” and a smile got me invested and excited about one show (which I probably would not have gone to see and now certainly will) and the other left me disenchanted.
So remember: “Bright smile always glows, pearly whites with a button nose. And I knows, everyone is gonna love me now.”
It costs you nothing, and it may get you a lot! 🙂